Scout24: Streamlining Document Generation with Documill

Finding the right home is one of the most important decisions in life. ImmoScout24 has enabled it for 25-plus years in Germany and Austria.

Scout24 is the home of ImmoScout24, Germany’s #1 online platform for real estate. With ImmoScout24, we have been revolutionizing the real estate market in Germany and Austria for more than 25 years. Our goal is to build a digital ecosystem that brings homeowners, seekers, and agents together. Finding the right home and property is one of the most important decisions in life.

Challenge

By 2017, we had reached the limitations of Salesforce’s built-in PDF generation capabilities. Our company needed a sophisticated solution that could:

  • Handle complex document generation requirements
  • Maintain brand consistency across all customer-facing materials
  • Support multiple document types for different business processes
  • Self-maintainable solution without the need to involve external resources
  • Scale up with our growing business needs.

Documill solution

After evaluating several document generation solutions, we selected Documill for its comprehensive capabilities. The decision was driven by Documill’s ability to:

  • Support complex formatting requirements that aligned with Scout24’s corporate design standards
  • Handle sophisticated logic for input validation and document structure
  • Offer robust process automation capabilities
  • Integrate seamlessly with our existing Salesforce environment.

Since 2017, Documill has been integrated into multiple business-critical processes at Scout24. 

Examples of use cases, where Documill is integrated at Scout24:

  • Generating professional offer documents for various legal entities
  • Creating invoice & certificate PDFs with consistent formatting and legal compliance
  • Producing standardized exports for archiving purposes that meet regulatory requirements.

Benefits

The Documill implementation enabled: 

  • Unlimited scaling up across various departments and document types 
  • Time saved through automated document workflows 
  • Complete legal and corporate compliance. 

Future development

With our growing ecosystem including the acquisition of new companies, we are happy to have a strong partner at hand to integrate these companies seamlessly into our organization.”


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