Robust, adaptable, multilingual – Dosign chose Documill Dynamo
“Documill has revolutionized our document generation process, significantly improving our efficiency and allowing us to deliver high-quality, standardized documents quickly.”
Documill has revolutionized our document generation process, significantly improving our efficiency and allowing us to deliver high-quality, standardized documents quickly. Their support and technical expertise have been exceptional.”
Dosign needed a robust, flexible document automation solution for its Salesforce-based application tracking system (ATS). Documill fulfilled the staffing agency’s rigorous selection criteria and enabled:
- time savings of half to one hour per candidate
- proven ROI
- high customer satisfaction.
Several challenges had undermined Dosign’s productivity and customer experience when generating commercial CVs:
- inability to handle complex formatting
- limitations in adding Salesforce data into documents
- lack of multilingual support
- time-consuming errors in document creation.
These challenges caused a lot of manual work. To win them, Dosign deployed Documill Dynamo and achieved:
- perfect document layouts, thanks to Documill’s powerful formatting capabilities
- fully automated inclusion of Salesforce data into documents
- quick and smooth implementation, including customizations
- access to Documill’s five-star technical support and customer service.
Dosign: 40 years of multinational staffing experience
Dosign is a staffing agency with nearly 40 years of experience in workforce mediation across the Netherlands, Germany, and Belgium. It connects highly educated technical professionals with leading companies in petrochemicals, oil and gas, renewable energy, infrastructure and mechanical engineering industries.
Dosign’s service offerings range from permanent staffing solutions to temporary flexible workers and freelancers. Whether its clients’ requirements are about long-term project support or short-term expertise, Dosign has the resources and capabilities to deliver the right talent within a broad technical spectrum to contribute effectively to their projects.
With its rigorous selection process, Dosign prides itself on its deep understanding of the technical market and commitment to providing high-quality staffing solutions, fostering successful collaborations, and driving industry advancements with clients.
We sat down with Joram Sikkema, Talent Acquisition Specialist at Dosign, to discuss Documill Dynamo and why it has proven so vital for Dosign’s business.
New ATS poses new opportunities to win challenges
“Before implementing Documill, Dosign had just undergone a major transition from using an in-house ATS to adopting a Salesforce-based solution”, says Joram. “We were seeking an effective way to generate complex commercial CVs within our new ATS. Our existing solution simply did not meet our requirements.”
“The main challenges we faced included the inability to handle complex formatting, the lack of support for multilingual documents, and the inefficient process of incorporating Salesforce data into our documents, especially conditional information display based on Salesforce records.”
These limitations led to inefficiencies and increased manual effort in generating commercial CVs. They significantly affected Dosign’s productivity and operational efficiency, as generating CVs was time-consuming and prone to errors.
“What followed were delays in delivering documents to our clients, impacting our overall performance and customer satisfaction. We could not work quickly enough in a standardized manner.”
Documill meets the strict criteria
“We needed a truly robust solution for efficient and accurate CV automation. So we started searching through the Salesforce AppExchange and Google and discovered Documill.”
Documill ticked all the boxes with its powerful formatting capabilities and ease of integrating Salesforce data into documents. It enabled adding conditional logic (conditions starting with “if”) in document creation for flexible inclusion or exclusion of Salesforce record data in the CVs.
Documill can also produce a document in many languages based on the same template. “Users just need to tick a box to select the language and automation will take care of the rest.”
“Documill’s reputation for excellent technical support and customer service further influenced our decision.”
Documill’s reputation for excellent technical support and customer service further influenced our decision.”
Easy to adopt
The product is one thing, the deployment yet another. How did the latter go?
“It took us a relatively short period to fully implement and start using Documill. The implementation process went exceptionally well and smoothly. Our expectations were exceeded in terms of speed and efficiency.”
“The technical team at Documill was very supportive and proactive in addressing our needs and the customizations we needed for the solution. They were responsive, knowledgeable, and readily available to address any questions or issues we encountered. Highly effective in helping us get up to speed with using Documill.”
…Even easier to use
Documill is used daily by Dosign’s consultants and recruiters, approximately 40 of them altogether.
“The key workflows have been radically improved. We have experienced significant improvements in productivity, efficiency, speed, and standardization of our document process.”
Now they can provide more personalized CVs, customizing documents dynamically based on candidate information.
“And, the automation has eliminated errors, thankfully!”
Results: saved time, proven ROI, top customer experience
Time saved per candidate ranges from half an hour to an hour.”
And how do the benefits of using Documill show in business terms?
Time savings. “We estimate that the time saved per candidate ranges from half an hour to an hour. Exact figures are difficult to quantify but Documill has significantly boosted our overall productivity.”
ROI. “We cannot provide specific ROI details directly attributable to using Documill, but the efficiency gains and time savings indicate a positive impact on our operations.”
Customer experience. “Equally or even more important, our clients have expressed appreciation for the improved quality and timeliness of the documents we provide, which has enhanced our professional image. Documill has positively impacted our customer satisfaction levels by enabling us to deliver high-quality, standardized, personalized documents quickly and efficiently.”
Future: more use cases for more users
And it doesn’t have to end there. To achieve further efficiencies, new use cases are planned, as well as expansion of Documill’s use across different departments.
“In the future, we plan to explore using Documill for contract management and other document generation needs. We also anticipate scaling the use of Documill to other teams, including recruitment consultants and account managers, to further enhance our document processes.“
“Documill has revolutionized our document generation process, significantly improving our efficiency and allowing us to deliver high-quality, standardized documents quickly. Their support and technical expertise have been exceptional.”